A service is required to be installed and running on your server (or another computer) in order for OpenDash to function.
The service is what sends and receives text messages, appointment reminders, reviews, etc. If the service is not running then OpenDash will not work.
To see if the service is running, open the OpenDash Setup located inside the Setup menu:
This shows if the service is running
Make sure you are using the computer that the service is installed on.
Open Windows Task Manager
You may have to click ‘More details’ at the bottom of the Services tab does not show up.
Click on the ‘Services’ tab and find ‘OpenDent OpenDash Service’Right click to start/stop
Depending on your system configuration, when you start Open Dental, you may need to to click ‘Run as Administrator’ for this to work.
Open the Service Manager inside of Open DentalIt is located under the menu Tools > Misc Tools > Service Manager
Double click on ‘OpenDent OpenDash Service’
Here you can start/stop the service.If click uninstall, you may have to fully reinstall OpenDash to make it work again.