Open the Reviews Report located inside of the Reports Menu:
Open the OpenDash Setup located inside the Setup menu:
Click on the Reviews Tab
Enable the checkbox to automatically send the patient a review invitation after their appointment status is set to complete.
Right click on any appointment in the appointments view in Open Dental to send a review invitation to just that patient.
In the future, you’ll be able to login directly to Google or Facebook to manage your Google or Facebook reviews inside of OpenDash instead of having to go through their websites.
Google Place ID
To find your Google Place ID, click here.
Type in your practice name and address and press ‘Enter’Copy and paste your practice’s Place ID into OpenDash
Facebook review page URL
To find your facebook review page url, open your web browser and navigate to your facebook page, click on the Review tab in facebook, then copy the url in your address bar.Paste this url into OpenDash, it will look something like this: https://www.facebook.com/PainlessParkerDentistry/reviews/
This allows you to send yourself a review invitation so you can see what it looks like and test it prior to officially sending review invites to patients.
Type in your personal cell phone number and click ‘Send test review invite’.